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Delivery Information

Shipment Information

1 – 2 Working Days for order processing. Orders placed at the weekend will be shipped on the following working days.

We provide both Local & International Shipping ( For INTERNATIONAL ORDERS, please email us at waterproofmalaysia@gmail.com )

Once your order is shipped, a notification email with tracking number will be sent to you. Waterproof Malaysia will not held responsibility for shipment delay caused by the Courier. For any concern on your tracking details and your parcel whereabouts, you may contact Poslaju at 1-300-300-300 (Malaysia) or 603-2727 9100 (Overseas)

Shipping within Malaysia

All orders within Malaysia will be shipped using Poslaju Courier Service and will de delievered within 1-3 working days. Signature will be required when you receive the parcel. Shipment will be charged according to the weight of the parcel. Our system will automatically calculate the shipment weight. Shipment cost will be display at the end of the ordering process. Tracking number will be provided once order is processed. If the addressee is not available during time of delivery, they will need to pick up their parcel at the nearest Poslaju Office. No Refund or Exchange is allowed if the parcel is returned to us when it is unclaimed for over two weeks. The Buyer will have to pay the additional shiping charges to have it posted out again.

International Shipping 
We offer International Shipping via Poslaju International, Registered Air Parcel and International Express Mail. Shipping charges will depend on the quantity / weight of each parcel.