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  • If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.
  • Please keep the packaging well and return the goods as a whole.
  • We offer 7 days return period, with buyer paying the return postage.
  • Waterproof Malaysia will not be responsible if your shipment is lost or damaged during the return transit. However customer may claim the compensation from the relevant delivery company.
  • Once we have checked and confirm the goods/products, customer will received their refund or replacement within 7 business days after the confirmation.
  • Please contact us for investigation before you return the item to us.
  • Email: waterproofmalaysia@gmail.com
  • Whatsapp / SMS / Call : 018-206 3166